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HDTV widescreen - Grey bars on side, not black?

I have a small (23") Sony Bravia HDTV and the bars on the side for regular 4:3 television are bright gray, not black. It's driving me crazy. I've been on the phone with Sony and they don't know if it's possible to change the bars to black, but the salesman and J&R World says there is but he doesn't know how. My cable company says it's a TV issue and Sony says it's a cable issue.

This particular TV has been discontinued so I can't find it in a store to ask a salesman.

Anybody have an idea?
kublakhan

Showing 1 response by edesilva

edesilva
768 posts
 
What model TV and how is it connected? Where the bars are introduced may depend upon how the signal is being transmitted from the source. For example, there is SD material occasionally transmitted on HD channels, where the black bars are "supplied" by the broadcaster. For some formats, I believe it may be generated by the CATV box. In other cases, it is generated by the TV...

But, if you can't find a control for changing the bars on either your TV or the CATV box, sounds like it is pointless anyway...
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