In short, I had a terrible time collecting from UPS on an amp that was fully insured but arrived DOA. They had even inspected it at the UPS drop-off center. I now use FedEx ground as much as possible. Fed Ex also gets the COD check back to you in one or two days. For UPS it takes between 10 days and forever to get the check.
Have you ever collected on insurance????
It seems that lately there have been quite a few threads on damaged goods arriving, being stolen or really lost in the shipping business . It seems many of you have made claims that have been turned down. Has anyone ever collected on a less than perfect arrival ? I have been very fortunate in shipping - of course I do not buy speakers from individuals only dealers because they are more than likely to be packed wrong and will suffer through the process and sometimes you cannot tell until you have signed and the guy has gone.