I had a custom piece of furniture built, when completed the manufacturer suggested Watkins motor freight.
Crate arrived at Watkins warehouse, whereupon they phoned me for delivery instructions. I ask if I may pick up and answered yes.
Upon inspection, I see one corner is damaged, I ask to open the crate to verify goods are not damaged. Permission denied.
I ask the clerk to write on my invoice that corner is damaged and I was refused viewing rights. Upon arrival at my home the goods are damaged at the spot the crate is crushed.
Polaroids of all, and claim filed. Watkins refuses, says good damaged between their terminal and my home. I file suit in small claims court.
Judge awards me as I was refused inspection. He says next time if shipper wants to prove damage occurred between terminal and buyers home, both parties should have the right of inspection, especially when the crate is damaged.
The lesson is get it in writhing. Even then, documentation by Polaroids and Judges rule may be necessary to put things right.
Crate arrived at Watkins warehouse, whereupon they phoned me for delivery instructions. I ask if I may pick up and answered yes.
Upon inspection, I see one corner is damaged, I ask to open the crate to verify goods are not damaged. Permission denied.
I ask the clerk to write on my invoice that corner is damaged and I was refused viewing rights. Upon arrival at my home the goods are damaged at the spot the crate is crushed.
Polaroids of all, and claim filed. Watkins refuses, says good damaged between their terminal and my home. I file suit in small claims court.
Judge awards me as I was refused inspection. He says next time if shipper wants to prove damage occurred between terminal and buyers home, both parties should have the right of inspection, especially when the crate is damaged.
The lesson is get it in writhing. Even then, documentation by Polaroids and Judges rule may be necessary to put things right.