4 months for warranty work does not sound right. In the other thread, Peter mentions that he will prioritize rebuilds of his own cartridges and shoots for a 2 - 6 week turn around. That's a rebuild, george99sa is talking about a warranty job. I would think those jobs would go right to the top of the queue.
Has anyone recently had any slow response with Sound-Smith repairs
I have been waiting quite some time now for my cartridge to be returned after sending it for some warranty work up there in Peekskill. They received it on December 15 and I'm still waiting for it's return.They are always polite when asking for my patience but you know how long can this take?does anyone have any experience with Peter and the crew?