Has anyone recently had any slow response with Sound-Smith repairs


I have been waiting quite some time now for my cartridge to be returned after sending it for some warranty work up there in Peekskill. They received it on December 15 and I'm still waiting for it's return.They are always polite when asking for my patience but you know how long can this take?does anyone have any experience with Peter and the crew?
128x128george99sa

Showing 1 response by lewm

There is another long thread on this topic. Turns out Peter Ledermann has been dealing with major illness in his family, and he is the one and only one who can sign off on a rebuild. This seems to have slowed them down a bit. Based on the testimony of some others, your wait so far is not unprecedented and may even be on the low end of the time frame. PL is doing the best he can, I am sure.