I feel for ya...
I bought my Calypso from Kevin and although I got a fair "deal" (pun intended) and some additional tubes to try along with the unit at no obligation to buy, he makes me feel very rushed on the phone. I received an unsolicited email from another Agoner who says Upscale's tubes ain't all that, and that I should give BrentJesserecording.com a try. Well, one of my Upscale tubes (12ax7 gain stage) went noisy after a few month's (which I'm sure could happen no matter who you buy from), so I called Brent Jesse. He took his time with me on the phone, made some recommendations based on the type of music I listen to, and I wound up ordering tubes for the output and gain stages from him. He said he would go as far as to install the gain stage (12ax7) tubes in a phono pre after I explained about the Calypso's tendency to expose even slightly noisy tubes. I also needed them by a certain date, and he came through. Once again, my system has been catapulted to another level. Not happy with the tubes you order from him? Return within 30 days, full refund or try something different (even if it's less money). I highly recommend Brent Jesse...
I bought my Calypso from Kevin and although I got a fair "deal" (pun intended) and some additional tubes to try along with the unit at no obligation to buy, he makes me feel very rushed on the phone. I received an unsolicited email from another Agoner who says Upscale's tubes ain't all that, and that I should give BrentJesserecording.com a try. Well, one of my Upscale tubes (12ax7 gain stage) went noisy after a few month's (which I'm sure could happen no matter who you buy from), so I called Brent Jesse. He took his time with me on the phone, made some recommendations based on the type of music I listen to, and I wound up ordering tubes for the output and gain stages from him. He said he would go as far as to install the gain stage (12ax7) tubes in a phono pre after I explained about the Calypso's tendency to expose even slightly noisy tubes. I also needed them by a certain date, and he came through. Once again, my system has been catapulted to another level. Not happy with the tubes you order from him? Return within 30 days, full refund or try something different (even if it's less money). I highly recommend Brent Jesse...