GIK alternatives


Last month, an audiophile colleague inquired about GIK acoustics on this forum. I shared my experiences as a longtime customer. I pointed out episodic challenges with build quality but a highly responsive staff. I have changed my impression and would not recommend them. GIK has recently changed CEO and several longtime colleagues appear to have left. Their prices have increased, especially for shipping. I’ve been attempting to place an order by phone without success. And their product lead time is extraordinary. For example, I was informed that routine scatter plates would not be shipped out for 2 months. They’re having problems. Any recommendations for alternative companies?

wfowenmd

Showing 3 responses by gordon

I ordered a pair of bass traps from GIK 2 months ago.  The original shipping date was 3/17.  It's been pushed back 4-5 weeks.  We'll see...

This week, I received the 2 Soffit bass traps I ordered back in January.  They were shipped 4.5 weeks later than originally scheduled, but I was told this 4.5 weeks ago, so I have no issue with the delay.

I'm underwhelmed by the build quality.  Perhaps my expectations were too high.  3 of the 4 wooden caps were dislodged, with most of the stables bent/mangled, some at a 90 angle.  I was able to straighten them enough to secure the caps back on to the traps, but they're not very secure.  I don't think stapling a piece of wood into foam is ever gonna work very well.

The fabric is also stapled at the seam.  The staples are not aligned, some are sticking out, and some bent.  Again, I'm not sure staples are the best way to hold the fabric in place.  On the bottom edge of one trap, the fabric is frayed and has a bit missing.

Having said that, most of these flaws aren't noticeable once the traps are situated in place, but I would definitely pay more to have traps that were more robustly constructed.

Just a follow up on my post...Glenn reached out to me via email, and all is good.  In my view, my issues didn't warrant replacing the bass traps, as Glenn had offered.  I'll order from GIK again.