GIK alternatives


Last month, an audiophile colleague inquired about GIK acoustics on this forum. I shared my experiences as a longtime customer. I pointed out episodic challenges with build quality but a highly responsive staff. I have changed my impression and would not recommend them. GIK has recently changed CEO and several longtime colleagues appear to have left. Their prices have increased, especially for shipping. I’ve been attempting to place an order by phone without success. And their product lead time is extraordinary. For example, I was informed that routine scatter plates would not be shipped out for 2 months. They’re having problems. Any recommendations for alternative companies?

wfowenmd

Showing 8 responses by glennkuras

Hey guys. Someone sent me a message on this site and for some reason I am not getting them or I don't know how to work this website completely. Please just email me if you have any questions you may have. 

Thanks,

Glenn Kuras

Hey guys. Thanks for all the feedback. For a update we have dropped the back orders buy a couple weeks so I feel as we are making progress. If ANY of you have a order outstanding, need it rushed or whatever please send me a message and I will do whatever I can. I will say that if you order something like a standard 242, 244 or Monster those should be getting out in a few weeks. 

Thanks again for chiming in and I do feel as I am starting to see the end of the tunnel. A long tunnel but starting to see the light. 😂

 

Glenn Kuras

Owner GIK Acoustics

Daledee1. The largest problem now is supplies like getting laminated wood or some of the GOM is backlogged.  Not sure what you ordered but that time frame seems about right. Some of the panels though we are able to get out sooner then 5 weeks depending on the supplies used. 

 Thanks for chiming in though and thanks for the order. :)

Glenn

Hey everyone,

 

As much as I hate to read something about my own company I am also grateful some of you posted. I started this company back in 2004 with 2 employees and have grown it to 3 plants (USA, UK and Poland). For sure we have had our ups and downs but honestly the missteps since the pandemic has been a huge mountain for us to get over. To begin with when the pandemic first started we dropped in sales but 40% then within 2 months grew by almost double. Great but we also had a lot of employees that did not want to work which put us behind pretty quickly. As 2020 rolled on the material shortages started which delayed things even more. At this time I was told the best thing to do was to hire a CEO and try to take more of a overseeing role over the company as a whole. This is where I personally made a major mistake in not only hiring the wrong person but also not putting in KPIs that where correct. By the time I figured out the mess he had made there was much more of a back log and as some of you indicated there was some quality issues. Needless to say he has left and I personally have stepped back into the roll.  At this point we are not 100% caught up but I have been able to decrease the back orders by over 50% and also take our complaint log to only a hand full.   I have implemented quality checks within the shop and also fixed some of the bottle necks.  I want each of you to know that my email is always open to let me know if you have any concerns or questions. I built GIK Acoustics to be the leader in the industry and plane on keep it that way. We have a lot of new things coming this year so please don’t give up the faith. 

 

Glenn Kuras

Owner/CEO GIK Acoustics

wfowenmd -No we are not a Harley but I love it when customers come visit us at Trade shows proud of them being a customers. :) Thanks for your comments 

 

Hilde45-Education with helping the customer with design has for sure been one of our top selling points.  The Gothems will be back. We have them in Europe but we just got the CNC that cuts them back on line.  After a few weeks we should be able to cut the again. Fingers crossed on that.  Once again one of those pandemic problems of ordering a part and it taking several months for it to come in.  

 

 

If you don't mind me defending "cheaper". You are comparing a 4" panels to the 244 bass trap? They are not the same and do not perform the same. We are thinking of selling 4" panels like that and for sure will charge less. It cost a lot less to make a panel like that.  Needless to say we can't get a 244 out in 24 hours but we can get them done in a couple weeks if needed (and have the supplies). 

Thanks,

Glenn

 

Hey Guys wanted to let you all know that as of today we quoting any new orders to ship out in about 3 weeks. It really has been a hell of a last 2.5 months but feel we are almost out of the weeds. I am sure we may hit a few walls but feel we are on the best footing we have seen in a long time. I want to thank you all for the emails, messages and just comments. Please keep them coming. I starting GIK back in 2004 just for the love of music just like you guys and happy to still be part of it. BTW we are also going to be doing the QRDs that someone else talked about but we will be having them build in our European plant and stocked here. We should be able to ship those out as soon as they are ordered once we have them in stock. I will keep you all in the loop on that. 

 

Thanks again!

Glenn

GIK Acoustics 

Hey Gordon. Let me know if we need to replace anything. We are actually making the soffits completely different with the end caps sunk into the frame. With Fedex throwing things around way more we modified it for just the reason you pointed out. Please let me know if I can further help with these. 

 

Glenn Kuras

GIK Acoustics