I am finding more and more businesses are less responsive via the phone. Many businesses are under-staffed which would explain this challenge they face. Before giving up on GIK, I would email them requesting a consult. I worked with them over the past year or so and had a great experience. 2 months is not unreasonable nor is increased shipping costs. Sometimes we need to just pause and put on another record ; )
GIK alternatives
Last month, an audiophile colleague inquired about GIK acoustics on this forum. I shared my experiences as a longtime customer. I pointed out episodic challenges with build quality but a highly responsive staff. I have changed my impression and would not recommend them. GIK has recently changed CEO and several longtime colleagues appear to have left. Their prices have increased, especially for shipping. I’ve been attempting to place an order by phone without success. And their product lead time is extraordinary. For example, I was informed that routine scatter plates would not be shipped out for 2 months. They’re having problems. Any recommendations for alternative companies?