Glenn at GIK- could you pls look at my order # 258446, Feb 8th. and let me know an accurate status on ship date which is right around the corner. I sent an email to customer service today to check in on it too.
thank you
I’ll let you know in two weeks. I spent a few weeks going back and forth with their sales exec who only wanted to communicate via email and never on the phone. Their product mix is complicated and gets expensive and I agree, shipping got to be a big number. The lead time was two months. I ordered about $2500 worth. Shipping was another $400. They immediately charged my pay pal in full which I believe is not allowed when ordering an item with such a long lead time- they should only charge once the order is complete and shipping. It’s due to ship the first few days of April. I since some product is made in Poland I’ve asked about delays and they’ve just responded saying "it’s set to ship on time". Could be fine. I assume ten days before the ship date there should be accurate shipping information.