FYI RE: FedEx Delivery Signature Update (new signature policy)


I received the message below from Federal Express (reinstate physical signature requirements):

"As we (FedEX) continue to support the global supply chain, we are committed to keeping customers, team members and your packages safe.  We will reinstate effective September 15, 2021 our physical signature requirements for paid, premium signature services and commercial deliveries* across the U.S. for the following signature types:

•Adult Signature Required (ASR)
•Direct Signature Required (DSR)
•Indirect Signature Required (ISR)
The reinstatement of signature requirements applies to shipments delivered by FedEx Express®, FedEx Ground®, FedEx Home Delivery®, FedEx Freight®**, FedEx Office® and FedEx OnSite locations".
hgeifman

Showing 2 responses by sns

If I understand the new policy correctly, no more  on line signature decline and recipient acceptance of package loss. Looks like Fedex didn't want to deal with hassles of recipients who took this avenue, lost their package and blamed Fedex.