Fremer's review of the Anna cartridge


Fremer reviews the $8499 cartridge very positively, but it takes three different samples of the cartridge for him to get there. The first sample exhibited "an incompatibility between the adhesives used and the elastomer of which the cartridge's damper is made." Fremer notes "[e]vidently, however, this problem didn't affect every Anna that left the factory." Wow, what a relief. In the second sample, apparently "some the glue that secures the stylus in the cantilever had dripped." The third sample, after 100 hrs of break-in finally delivered. Fremer suggests buying and using an USB microscope as part of the cartridge buying process.

Does anyone else think this is absolutely nuts? It seems to me, at this price level, every single cartridge should be absolutely perfect. Haven't Ortofon heard of quality control? This also applies to Lyra whose $9500 Atlas cartridge had the stylus affixed to the cantilever at an angle that made it virtually impossible to get the SRA of 92 degrees.
actusreus

Showing 11 responses by lewm

Thanks, Actus.
I saw the review by Fremer and just cut to the chase by reading his concluding remarks. Therefore, I missed his description of the issues you have raised. It is very surprising to me that Ortofon would be guilty of such sins of omission (quality control, mainly). Over the years, I have come to think very highly of their capacity to produce beautifully made products, whether one likes their sound, or not. I own an MC7500, arguably the father of their subsequent TOTL cartridges, down to and including the Anna. It is beautifully made. All Ortofons I have owned fit that description, and I never saw or heard of one with such glaring defects right out of the box. So, I don't really know what to do with Fremer's report. However, for me it is moot, since I am not a customer for cartridges in that price category, just as a matter of personal choice.
Nandric hit the nail on the head. Up until a few years ago, I took the purist approach; if the cartridge needed retip or repair, it needed to go back ONLY to the original maker, regardless of cost. However, at present I have done a "one-eighty"; I would happily use Sound Smith in the US or any number of others to rebuild my cartridges. Not only is the cost markedly lower but also the repaired product might be as good or better than the original, such is the quality of the work done by SS, Axel, etc. (There is some element of chance involved, and the option of a trade-in/trade-up is also to be considered ahead of rebuild, IMO.)

After further thought, I wonder whether the Ortofon Anna debacle occurred because of the very novel way in which the cartridge body is manufactured. Ortofon seems to have gotten very experimental in that realm. First, the A90 broke some new ground, and now the Anna adds another complex wrinkle to constructing the body. Moreover, they've also produced that very novel SPU-type. Perhaps they've strained their resources. But, as someone else mentioned, they were really remiss in sending a defective product, nay, TWO defective products in succession, to Fremer of all people. That is kind of scary.
Raul, I kind of agree with you on cartridges at that price level. But I am not so sure (any longer) that there is much that is proprietary regarding cantilevers and the styli that are attached thereto. It seems there are only a few businesses in the world that make these as replacement parts, and even the high end brands may be reliant upon them. Ortofon may be an exception, if indeed the replicant 100 and previous replicant styli are unique in shape. Also, each high end cartridge maker may separately contract with these few sources of parts, for exclusive production of a particular cantilever/stylus that is then not made available to independent re-tippers. And too, if the cartridge needs a total rebuild, for example, if its been stepped on or otherwise physically damaged, then yes, obviously it must go back to its maker.

I guess I have lost faith in the price/performance gospel, which is why I have become more cavalier about cartridge repair.
Actus, The short answer is, it shouldn't, and it doesn't reflect the actual cost to the manufacturer of that repair. That's why SoundSmith and many others can do the same repair for much fewer dollars. The manufacturer is counting on audiophilia nervosa to drive the consumer back to him no matter what the cost. Or, at a less cynical level, the manufacturer is often giving you a new product in return, which probably does justify the cost, when that is the case.
I don't think even Ortofon would find the issues that occurred with Anna cartridges lent to M Fremer to be acceptable in terms of quality control. There is no excuse for his having received two consecutive defective samples. "Plug and play" is one thing; selling defective product is another. The point is that Ortofon deserves a break in this case, because of their track record and longevity in the business. But if I were to read that actual customers are finding similar problems, I would advise anyone else to stay away.
Judyasblues, Did you notice that that bit of slander from Romy the Cat was written in 2006? Mike himself has admitted that he was a bit naive in those days in his choice of audio gear, and by all accounts including his, he has come a long way since then, even assuming that Romy really did the extensive investigation that he claims, to back up his colorful insults. Can you give Mike a break, or do you think this is brain surgery with life or death consequences? In any case, dredging up that sludge from seven years ago is bad taste and mean-spirited on your part. I for one am happy to have the opinion of one of the few people who has actually heard the Anna against many comparably priced and highly touted cartridges, in his own system.
Somewhere out there is a $100 cartridge that beats all. I'm convinced. Just haven't found it yet. OK, maybe $500.

There is a fine line to walk. One may not "like" the fact that there are cartridges that cost more than $10K, but one should keep an open mind that such expensive trifles might actually sound really good. In someone else's house.
Downunder, I did not have the foggiest notion that you owned a Momentum amplifier. I in no way meant to insult the product. I know zero about them, but the chassis is indeed a thing of beauty. If you like it, that is all that counts. When I read the paragraph you quoted, it seemed that D'Agostino was saying, in effect, it was not "this thing" that went wrong, it was "that thing". A distinction without a difference. I actually have some empathy for a low volume manufacturer of an exotic high end piece, when such issues arise during review. For all we know, the problem could well have been related to abuse by the end user. HP was well known to blow things up due to his utter lack of technical knowledge and then blame the equipment.

Syntax, Great post.
Dear Downunder, I saw a mention of the problem with the Momentum amp in some other thread. No details were provided. But in your quote from D'Agostino, he says, "The amplifier in question failed from a non related component failure in the power on circuit". So, I gather he is saying that the amp did not fail (or shut down) because of overheating but for a different reason. I don't see how that gets the amplifier off the hook, as it were. It apparently did fail by some mechanism during a review process. I personally would not let that deter me from purchasing the product, if I were in the market, but it does possibly raise a concern about reliability, does it not? Perhaps I am misunderstanding D'Agostino's statement. Was the failure external to the amplifier itself?
Raul, I was in the home of another audiophile last week, to audition his huge horn system; with mammoth horn woofers, the multi-way speaker takes up half his listening room. His cartridge was a special Audio Note Io that has field coil magnets (i.e., the magnet is an electro-magnet that must be separately energized). $10K, if you can find one, since they are discontinued. Anyway, during the course of listening to 3-4 LPs, the sound suddenly went very sour, and upon close inspection the owner found that the stylus had come off the cantilever of his Io. Either the glue failed (if the stylus was glued) or the press fit failed due to fatigue. He never lost his cool, however, because, he said, he has another such Io, NOS. I would have been tearing my few remaining hairs out of my head. It takes grande cojones to be a high-end consumer.
The thread could as well have been titled, "Tempest in a teapot".

Stringreen, I am very surprised to learn of your experience with Ortofon cartridges. Mine is the opposite. In addition, direct examination of any Ortofon cartridge at any price point typically suggests that the quality of design and construction is equal to and often better than that of other cartridges at that price point. This is not at all to say that Ortofon cartridges are always the best sounding at any price point.