FEX EX Damaged New Legacy's


I just had to refused shipment on a pair Legacy Foundation subs. They were skidded, stood on end, strapped, and very nicely packaged. But....two big holes in the upper part of the corners revealed a nice blemish/scuff and  indentation on the front of one of the speakers. The Foundations use no grill, so what's visible is going to be REALLY visible. At a list price of 4350.00 dollars a piece you would think whoever checkmarks the damage at Fed Ex would have a look. I say that because the driver admitted his paperwork showed " damaged" ... I took pictures, called my dealer and he's taking care of it. I'm not a bit concerned as Legacy has always been super to deal with. Crap ...... 
nitrobob

Showing 1 response by perkri

FedEx is certainly not getting much love here :)

A friend sent his turntable back to the manufacturer - motor was noisy.

Well, didn't FedEx make a mess of it. Cover broken, hinge broken and plinth cracked.

And like so many others, he is now in the glorious limbo of dispute.

Sad