2. speakers
  3. 168280-104756

FEX EX Damaged New Legacy's

I just had to refused shipment on a pair Legacy Foundation subs. They were skidded, stood on end, strapped, and very nicely packaged. But....two big holes in the upper part of the corners revealed a nice blemish/scuff and  indentation on the front of one of the speakers. The Foundations use no grill, so what's visible is going to be REALLY visible. At a list price of 4350.00 dollars a piece you would think whoever checkmarks the damage at Fed Ex would have a look. I say that because the driver admitted his paperwork showed " damaged" ... I took pictures, called my dealer and he's taking care of it. I'm not a bit concerned as Legacy has always been super to deal with. Crap ...... 
nitrobob

Showing 1 response by jwillox

jwillox
177 posts
 
Many sellers that offer free shipping are using FedEx Home Delivery. This is FedEx sort of, but the routes and their drivers are independent contractors. 
I had things track as in town, and even on the truck for delivery, but the driver was overwhelmed and took the truck home, and then no tracking information was available for the next day - and then it would show up. I’ve had them leave stuff in plain sight when it was flagged as “signature required”. I’ve been pretty lucky overall. 
More to discover