FEX EX Damaged New Legacy's


I just had to refused shipment on a pair Legacy Foundation subs. They were skidded, stood on end, strapped, and very nicely packaged. But....two big holes in the upper part of the corners revealed a nice blemish/scuff and  indentation on the front of one of the speakers. The Foundations use no grill, so what's visible is going to be REALLY visible. At a list price of 4350.00 dollars a piece you would think whoever checkmarks the damage at Fed Ex would have a look. I say that because the driver admitted his paperwork showed " damaged" ... I took pictures, called my dealer and he's taking care of it. I'm not a bit concerned as Legacy has always been super to deal with. Crap ...... 
nitrobob

Showing 2 responses by fiesta75

For me FedEx has been better than UPS since 1999. I did watch a FedEx guy throw my cellphone on to the porch from the middle of the street once. All carriers have gorillas and idiots, but UPS is bad and USPS worse. Some companies will use a freight company if requested. A few companies have gone to triple boxing...
I've received several items that were shipped "signature required". They were just left at the door, one damaged the other okay. Maybe it's a COVID thing?