2. digital
  3. 183279-23101

Fee for home audition

I am in the market for a music server/streamer. I was discussing with one of the authorized dealers for a streamer. He had a demo unit and was willing to bring to my home for an hour and let me try. He is located around 10-15 minutes from my home. He wants to charge 5% for home demo. Is this the industry standard? I am not meaning to disparage anyone so not going to name the dealer. I am just trying to see what the standard practice is. 

svenjosh
lalitk's avatar
lalitk
5,558 posts
 

@svenjosh 

If you really want to hear MU1, call every single dealer here and ask for home demo. Go with a dealer who offers in-home demo with only shipping out of your pocket. 

 

zappas's avatar
zappas
175 posts
 

Look elsewhere. 

jcatdcat
16 posts
 

Seems like you should be able to get enough in store with a streamer. I get "in home" for speakers and some other pieces that may be affected by room acoustics. That being said; charging you a fee, even for an "in home demo? Ridiculous. Dealers I've dealt with over the years have more class than that.

svenjosh OP
76 posts
 

It seems like I have to look at other dealers for a home demo. I would have tried in store demo but the Grimm mu1 is very much tuned to digital coaxial output. The dealer only carries DACs with USB.

After all the responses in this thread, I am going to reach out to other dealers. Hopefully I will get a home audition. Thank you for all advise.

gkr7007's avatar
gkr7007
153 posts
 

Screw him.

A quick google check and I see several dealers that give a no questions asked 30 day return policy on that unit.  You pay return shipping.  

More to discover