Fee for home audition


I am in the market for a music server/streamer. I was discussing with one of the authorized dealers for a streamer. He had a demo unit and was willing to bring to my home for an hour and let me try. He is located around 10-15 minutes from my home. He wants to charge 5% for home demo. Is this the industry standard? I am not meaning to disparage anyone so not going to name the dealer. I am just trying to see what the standard practice is. 

svenjosh

Showing 5 responses by mofojo

Yeah no go for me. Also once you do that you’ve pretty much nixed any negotiating power you might have had. Is it a Bluesound level component or a muli thousand dollar one? 

If a dealer has been helpful and I’ve spent their time I would not look elsewhere but look for a reasonable discount from them. If you want to try this streamer I would call multiple dealers around the country and get the best deal you can get with a 0 penalty return policy. You will do much better that way. Some of the snobby dealers get pissed when you are looking for a deal …… but whatever. I get 20% minimum off everything I buy in the rare times I buy new. I don’t have any high end stores around me anymore so go by reviews. The only time they spend with me is a short phone call so I call that fair easy money. 

So this D bag wants to charge you over $600 to try a streamer in your house for an hour! Seems like a totally reasonable request even for a weekend or more. Move on brutha.

@grislybutter 

“I don’t know any other country where you can do this, order things, send them back, take it home from the dealer to try, the US is an amusement park for adults. “


I don’t necessarily think that’s a USA thing. I lived in Communist Shanghai China for 6 years and same thing from any place half way reputable. Took back 2 different pairs of speakers after a week or so for full refunds. Although I did tip the sales guy like 200 rmb (30 bucks) in both instances. 

If it’s been said and I missed it sorry but…

I don’t think the idea of the 5% is ridiculous but for one hour is crazy. If it was for a weekend or week or 2 weeks. Yeah I could get that and it comes off the purchase price that you obviously can’t really negotiate at that point. Negotiation is what makes the world go round.