Sorry to hear that. I used to think FedEx was better, albeit marginally, than the UPS, but it no longer seems true. I've sent my amp to the manufacturer for a free upgrade, and I haven't heard on its condition. I double boxed and put as much peanuts as I could, but you know how it is with these shipping companies. Curiously enough, I am yet to have a trouble with the UPS. I've had one broken subwoofer through FedEx Ground though. I'm not sure when my luck with the UPS would run out.....hopefully it would last long enough so that I'd get my amp back in one piece.
Fedex Weekly Damage Report
I posted last week how the Fedex Overnight people managed to deliver me a Jadis amp 85% in the shipping box. Well, just one week later a pair of Apogee Stages were delivered, and the driver buzzes me and says "you might want to come down here cause you might not want to accept this COD". These speakers were packed in custom wooden crates and the 2 days they had them, Fedex managed to knock the corner of the crate and peeking though was the old speaker. It didnt appear the speaker had cosmetic damage. I hooked them up and lo and behold, the woofer panel does not work and the side panels are coming off the main speaker frame. To quote one of NY Finest, Fedex can kiss my Royal Irish (Chinese) ASS.