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FEDEX keeps destroying my New CARY 805RS Monoblocks - What can I do to prevent Nightmare?

Hello members,

I really need your help to resolve this issue that has been going on since 12/14/2021. It is now 1/1/2022 and I still have only 1 amplifier that is working and hopefully NOT damaged.

I noticed that many of you are very fond of the Cary 805 monoblocks.
I have purchased a pair and have had 3 amplifiers destroyed by FEDEX Ground.
Any idea how I can get one without having the AMP DESTROYERS ruin them?
CARY ships them in WOODEN CRATES and they still are damaged.
FEDEX also totally ruined one of them by sending it via truck to MINNESOTA - 1280 MILES IN THE WRONG DIRECTION !!! I live in NEW JERSEY.
What would you suggest?
Can I force FEDEX to ship them by AIR to Newark airport? FEDEX CLAIMS/REVENUE SERVICES TOLD ME yesterday that the shipper can request this if FEDEX truck delivery keeps damaging my sensitive electronics.


Should I drive to North CAROLINA - 600 MILES IN ONE DIRECTION?

The FEDEX drivers are NOT able to left the 130 pound wooden crate off of the truck or into my house. Many of the trucks don't even have a hand truck and if they do, the drivers refuse to use them.

One delivery person actually tried to hoist the wooden crate from the driveway onto his shoulder. I stopped him before he fell over backwards!

CARY has been fantastic, but FEDEX is making this into a never ending nightmare!

Any help would be greatly appreciated!

Thank you,

Mike

 

rodagon

Showing 2 responses by millercarbon

millercarbon's avatar
millercarbon
12,531 posts
 

Before going into x-ray I was 14 years with Airborne Express. Today I have a friend who is a shipping manager at FedEx. I've also had my share of shipping problems, including crated speakers repeatedly damaged (Talon Khorus). My real-world perspective is, I hate to say it, blame the shipper. 

Cary has all this damage over and over again, yet rodagon thinks Cary has been fantastic. No. Wrong. Cary has been negligent. Fantastic would be to ship in a Pelican case like Decware. 

Say what you want, go round and round all day, nothing gonna change the fact there's two and only two ways to get something delivered with no damage. One is your packaging is capable of withstanding the worst any carrier can dish out. Because they will. Cary fails on this one. The other is to use a white glove treatment type carrier. Cary fails on this one too.

Cary it would seem is a total fail. How does that make them "fantastic"?

A:

 

millercarbon's avatar
millercarbon
12,531 posts
 

oldhvymec-I forgot insurance, do you have your own C130 insurance? 

Given the size of these amps I was sure you were going to ask if he has his own C130.

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