Fedex Customs problem

Fedex said that the information was incomplete that I had to fill the CPB form. The customs label is very clear, Tonearm and book. Reason for export: Return. I have used Fedex for many years without a problem.

Ebay works in a different way, it is big business and it is not subject to the same laws.
I think that it was a matter of bad luck like Jasonbourne said. I am also surprised that it came via Memphis, all my UK imports arrived via Atlanta, my packages were shipped from the same airport. There are no direct flights to UK from Miami.

In my case Fedex never asked me for a fee, the issue is Clearance delay - Import Shipment requires importer's registration/identification number for clearance. (Examples include EIN, SSN, VAT, GST, RFC, etc.).
I’ll wait till later this afternoon after they have the chance to review the info I sent. Two months ago I sold a head amp to a chap in Canada and Fedex sent me an invoice for $98 in Canadian taxes. The problem was solved when they realized that I live in the US and that I was not required to pay Canadian taxes. Buy they tried to get the money that the buyer did not pay.

I have just found out that we are for hard times. The form was supposed to be replaced back in 2017 and they never did but it wasn't in use since. The current administration put it back in circulation last month as part of their new tax plan. It's a stupid and overly complicated form and everyone is obliged to comply, the problem is with our government nothing to do with Fedex or the shipper.

FedEx did a great job. The arm was shipped on April 29 and it arrived in Memphis on January 1. Better impossible. My friend in Edinburgh told me that I had two choices, £32 including £50 insurance or £65 with insurance for £700, I asked for the latter, I’m now paying the price because knowing what I knew I stupidly made the wrong decision.

On another note, yesterday afternoon I received a call from a FedEx rep informing me that due to the new regulations, CBP 5106, Customs is now in charge and far behind in processing new entries. FedEx does not determine money-back guarantee or delay claim requests based on the scheduled delivery. We are now at the mercy of the new Federal Govt. They are looking for revenue wherever possible and of course, we the taxpayers carry the burden.

In the case of my Garrard 401 I do have the Fedex receipt showing that I sent it to the UK. I’ll ask the chap to put a $50 value, the same that I put when I sent it to avoid VAT.
Royal Mail (UK) all the way through customs right up to domestic pickup by USPS is currently astounding, I often receive a lot of goods from the UK, not only electronics or spares, they always arrive in record time. I may try it this time.

Cheers,

Hi Luisma, I am in Pinecrest. Please get in touch. Vignale.355f1 at ya...

Finally I received my SME today.
Amen