2. misc-audio
  3. 131503-2625

FED-EX ground and SMART POST..........It travels around the US with no place to go

I bought a 600.00 piece of audio to be shipped by Fed-Ex ground....Some how the seller decided to ship it Fed-EX Smart Post....Which is not "Smart".........The package leaves Alabama and travels for days and ends up in Troutsdale , Or which is a depot for Fed-Ex.......It lays in there for 4 days untel someone sends it over to USPS.....Now the tracking number doesn't work anymore so I don't know if it will ever show up...... I took the  tracking number to the post office and they can't track it ether.......Now you would say that the tracking number system is different, but this package has always had a USPS tracking number (22 digits) that you could only access through the Fed-Ex tracking system.......The people tell me when it is handed over to the Post office then I can access the tracking number through the USPS system......Do you think I'll ever get my package or my money or anything ?????   Beware "Smart" "Post".........POISON FOR SHIPPING
autospec

Showing 2 responses by trelja

trelja
3,223 posts
 
Sorry, Will...

I had a similar experience earlier in the month.  Bought a fairly small and inexpensive item on ebay.  The seller was located in the Detroit area, and I'm close to Philadelphia.  Normally, I would expect this to arrive in 2 - 3 days via USPS, UPS, or FedEX.  Except that it went into the same black hole you described.  The crazy combination of FedEX and the USPS somehow took 2.5 weeks (yes, weeks) to make the trip, with scant information available through the tracking portals along the way.

Question for Smart Post, was there actually a harder way to do this?
trelja
3,223 posts
 
autospec, "I don't understand the " nothing to lose" statement."

Agreed
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