autospec like yourself we ship a lot too, 500-1000 packages a year.
We were enlightened with smart post 2 years ago, twice we have had the exact same stories! Both times they were delivered.
I would recommend calling Fed Ex, we did in both cases, it made the difference, both times they were delivered within 2 days after the long painful
phone call.
The savings is actually 40%, with large packages that is huge. Whats funny is I told my wife after the second time no smart post. She said ok,
and keeps on using it. She said this morning after telling her about this thread, we have used smart post 500 times in the last 2 years, so as bad as it is 2 out of 500 is pretty small percentage.
We were enlightened with smart post 2 years ago, twice we have had the exact same stories! Both times they were delivered.
I would recommend calling Fed Ex, we did in both cases, it made the difference, both times they were delivered within 2 days after the long painful
phone call.
The savings is actually 40%, with large packages that is huge. Whats funny is I told my wife after the second time no smart post. She said ok,
and keeps on using it. She said this morning after telling her about this thread, we have used smart post 500 times in the last 2 years, so as bad as it is 2 out of 500 is pretty small percentage.