2. misc-audio
  3. 147864-6408

False Advertising

Trying to find what the rules are on false advertising here. I recently purchased a preamp here and the ad stated it came with the power cable that connects to a battery and a remote for volume control which neither showed up when I received the item. I have tried sending messages to both the account of the seller and phone to which I have received no reply. The email of the seller that was listed after the transaction says it has been disabled.

I have since been able to put together a power cable which consists of using a powercon connector so I could at least see if the preamp works and it does. I really like the preamp but am pretty bummed that it did not come with a) the original power cable and more importantly b) the remote.

Is there any recourse for this? Could I get some money back via Paypal for falsely advertising that this unit would be coming with all the accessories that was listed in the ad?

Any thought?

Thanks,
Thomas
t_ramey

Showing 2 responses by waltersalas

waltersalas's avatar
waltersalas
952 posts
 
@t_ramey 

Unless you used the friends and family gift option through Paypal, you are holding all the cards. If it were me, I would give the guy a day or two to give you a partial refund that seems fair to you, but only if you want to keep the preamp.

Otherwise, I would submit a dispute via Audiogon as folkfreak suggested and get a full refund. What a disappointment!
waltersalas's avatar
waltersalas
952 posts
 
@steakster 

I think you misunderstood my post, or else I didn't make myself clear. I am saying that the buyer has protection unless he used the Friends and Family option.
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