Failed to enqueue. Any ideas?


After three or four weeks of glorious streaming Qobuz directly to my Cambridge 851N using their new StreamMagic app, I’m stuck. No matter what I try to listen to, I get “failed to enqueue” message. The app works using internet radio and by hard drive via USB. I can search and add favorites on Qobuz, but can’t cue up or play. I’ve tried turning it off, a hard reset, reloading the app, adding the app to my wife’s phone. No joy. I have help requests in to Qobuz and Cambridge Audio. Anybody encountered or fixed this issue? Any thoughts? Also,Qobuz does work via its app on my phone but only CD quality, even if higher quality selected.
tomaswv

Showing 2 responses by tomaswv

We have a winner!  Your suggestion worked. I had reset the router, but when I did so I probably left the 851N either powered up or on standby, the the “handshake” may have been old. Just now I unplugged both the router and the 851n at the same time, brought the router back, then the 851N. Thank you so much. Wish I had asked Saturday evening! The handshake makes perfect sense as we have been having internet issues the last two or three days. The controls and the internet radio worked with a stale handshake but the enqueue function would understandably be more finicky. Wow. Impressive sleuth work.