Fading Display on NAD M3

Nice, so it turns out that you won't have to drop $$$ on a repair.

Hello Everyone,

I just found this thread. I am actually having the same problem. My M3 display is not as bright and hard to read. I noticed that someone mentioned that it was a software fix. Can this be done buy the consumer or do you have to take it in to NAD? If it can be done at home where would the software be and how do I go about fixing it?

Any help regarding this issue would be greatly appreciated.

I have the same fading display problem on my M3. Has anyone resolved the software issue mentioned by Kiza above?

Thanks

Firmware update installation will solve this issue by allowing you to push the tone and balance button on the facia at the same time for about 5 seconds and the entire vacuum display will light up and you let it burn in for 48 hours like that. The fading is simply unused areas that don't glow as brightly as the commonly used areas. I had the same problem and this took care of it completely. Contact NAD support and they can email you the firmware to install using a RS232 cable from a PC to the M3.

Bavarian05 is correct - i just did this and it WORKED!
However, it is NOT the tone and balance button you need to press for 5 seconds (this only makes a factory reset), it's the balance and mode button you push down. Here is a short manual, after you've installed the recent software (version 1.9) - you can get it by writing to NAD and follow the instructions in the program exactly.

After installing:
- Shut down the amplifier totally
- Turn it on and wait for the "NAD M3" logo to disappear and the amp clicks.
- Hold the balance and mode button on the front of the amp until the display totally lids up - if you think you can see words, that is funny enough the functions used the most.
- Wait 48 hours, DO NOT TURN OFF THE AMP.
- After 48 hours, if the amp has not gone back in normal state, you can now put it in standby and then turn it all the way off and let it be turned off for at least 10 seconds before turning on again.

That should do the trick :) if anyone needs it, put your email and i will send the installation file from NAD. Remember to use a USB-->RS-232 DB-9 cable, and installing the driver before using it, then everything will go smooth.

Regards Jonas