Experience with Inakustik 3500P Power Conditioner??

Can I ask what convinced you to go with this unit?

Good luck in your testing.  I'm curious to hear your opinion. 

This would be a big step for me.  I'm looking to insert a conditioning component, if that is the correct terminology for this component, into my system and then sit back for a while and enjoy the music.  I've made some big strides with my system recently and this should be the last one for a while.  

Do you have another C19 power cord you can test with?  You will need to determine if it is the cord or the unit.  It is just as possible the cord is miswired.

I don’t have a multimeter but happy to buy one if you let me know how to use it and perform the test. -Alex 

Alex - It is a simple continuity check you want to test between each pin of each connector.  Any cheap multimeter that you can get at Home Depot  or Lowes or possibly even WalMart will do a simple continuity check.  Usually they have tone confirmation for continuity check so I usually try to get one that has that at a minimum.  

I just tested two different C19 cables I have and found the following results.  I held both plugs in my hand so the male/female ends were pointing at me with the two pins on top and the single pin on the bottom.  On each the same position pin on each plug had continuity to the respective pin on the other connector.  Top right was connected to top right on each connector.  The only thing that could get reversed is the top two pins to give you the off reading.  The single pin should always be ground. 

Good luck. 

If you have a multimeter we can compare the pinout on your cord to mine and others.  

@rareace  It’s probably as simple as the wires switched on the C20 connector inside the unit.  I would contact Robert and see how he wants to handle it.  

Alex, one last thought.  Check all six outlets before you call Bob, to be sure they are all reading the same.