Dynavector XX-2 MkII, riding too low?

I own the cartridge in the subject line. When I lower it onto the record surface the cartridge body is very close to the LP......only a tiny crack of daylight.....maybe a mm or two of clearance.  Is this normal? Is the suspension collapsed?

(Tonearm is level to LP and VTF is 2.0g)

TIA for the help!