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Dynaudio Confidence C1 broken & Cap question

Last night we sat down to listen to some music. I quickly noticed something was amiss. Sound was tilted toward one side and figured I had a cable or tube issue. After about 20 minutes of swapping cables and tubes and generally getting paranoid that my Pass Labs 350.5 amp was broken I swapped speaker placement and discovered that one of the midrange drivers was dead. That was somewhat of a relief.

Having purchased these used I took the offending speaker apart. After unsoldering the driver from the cross over board I checked the driver with a 9 volt battery and noted no cone movement. The wires are still secure but something is definitely wrong here. I called Dynaudio this morning and got the impression that because I don't have a receipt, other than AG, they are not going to help me. I'm waiting to hear from tech support. Anyone have any experience with used, broken, expensive equipment and refused support?

If in fact they do and I don't end up with a mono system, I was wondering about the Solen caps on the x-over and a possible upgrade to platinums. Any thoughts on this?
desalvo55

Showing 3 responses by rleff

rleff
1,065 posts
 
If not covered by warranty and you think the $$$ are high I would give Bill Legall of Millersound a call;he is one of the most respected repair people in the business and will not stear you wrong.Here is the number if interested
Bill Legall at Millersound, (215) 412-7700;no relationship just a customer who received great advice and service.
rleff
1,065 posts
 
Desalvo55-how did it go with bill at millersound?
rleff
1,065 posts
 
Hope it works out with the original owner for a copy of the receipt;I was shocked also when I saw the $$$ for the replacement also;nice to see a company trying to work with you as well;hope it all goes in your favor.
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