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DOA- do we need to redefine the 'A'?

Goners,

There was a thread recently posted by a seller who was in a disagreement with his buyer about financial responsibility for fixing a malfunction that occured about six months after the sale. Most people agreed that asking a seller to help pay to fix a component that he had sold in perfect working order six months before was unreasonable, but that had the component arrived at the buyers doorstep dead, or had it broken within a short period of time, financial compensation or refund might have been in order.

Here's my question: should audiogon define a 'warranty' period that goes along with used sales? Even just 10 days or something like that? It really would stink to get a piece of gear, use it for a week, and have it die. But according to the policy that the seller is responsible only in cases of DOA, the buyer would have to front the whole bill for something like that. Having a specifically defined warranty period (which would, and should be quite short) might avoid a lot of potential conflict. Thoughts?
lousyreeds1

Showing 1 response by theo

theo's avatar
theo
2,709 posts
 
I agree it is sold "as is no warranty" especially when the buyer admits that it worked when he received it. The seller cannot be responsible for the buyers, AC power surges, dropping or mis-handleing, or improper connecting.
I would not offer any warranty past shipping damage which would be picked up by Fed-Ex, UPS etc. A element of trust is required on both parts of the seller and the buyer when doing a transaction. AudioGon has been more than accomodating in offering the "feedback" feature in this website. If the buyer is in any way doubtful about the transaction he must trust his own intuition and live and die with that. Asking the seller to guarantee the buyers intuition is an unfair expectation. Nor should the Lottery Commission return your dollar because you didn't win. In the case of AudioGon transactions buyer and sellers are taking a certian level of gamble and we as "big boys" know that going in. Let the two involved in the transaction work out any indifferences on their own and not involve a third party.
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