I enjoy my A8 for a year. No need for Customer service since no problems. They have updated software online at least 3 times for that time. Listen and enjoy it daily for at least 2hrs. Hooked directly to a Benchmark AHB2 and Focal Aria 948s. If someone has dipped into the DSP and set it too high that might be the reason to sound bright. But, then, the bright could be good or bad depending on someone's ears and taste. For the money it is the best. I can'st afford a $6K Aurender - oranges should be compared to oranges.
