For what it's worth, I have B&W CDM 7 NTs -- plainly a different speaker with a different tweeter from the 802s, but somewhat similar design from the same manufacturer. I inadvertently damaged the tweeter on one speaker -- a substantial ding, with a pushed-in mesh covering. As far as I could tell, there was no difference in the sound. But I disliked how it looked, and had it repaired i.e., the damaged parts replaced with new ones -- for a reasonable sum by a local dealer. No doubt you could have the 802 repaired as well.
