Did I damage my new amp


So, as posted elsewhere, I bought new Monitor Audio Gold 300 speakers which I am still waiting to receive. I was impressed by the Arcam SA30 during the audition so I brought one home to pair with the speakers whenever I get them. In the meantime I am using my 20 year old MA Silver S8’s

Being new to streaming it took some playing around before I figured everything out. But one big mistake was not understanding that the volume on my iPhone also effects the amp volume.

Long story short, I managed to crank the volume on the amp to 100% for a few seconds before I understood what was happening, and got it turned down. ( I found the max. volume setting after the fact)

Since then I find my speakers a bit distorted. Now, I don’t know if they sounded like that with the old amp. Am I just over analysing things, paying TOO much attention to details as it’s a new amp and I’m listening too hard for an improvement, or I damaged the speakers or the amp. It sounds fine with jazz but something more in the progressive rock style and it sounds distorted.

I would like to think that if the amp was in danger it would shut itself down before anything would get damaged. And it was really only a few seconds. I probably will not see my new speakers until next week so I can’t compare with anything and this is got me totally depressed thinking it’s the amp.

What do you all think?

 

neversatisfied

Showing 17 responses by neversatisfied

I hope so. Even though they are the out going speakers I figured I could sell them for a bit of cash. That’s not going to happen now. But if that’s the case, better the speakers than a brand new amp.

I’ve got a pair of Focal Chorus 714’s in my surround sound setup for my tv. I might just plug those into the 2 channel setup and have a listen. I’ll try that tomorrow sometime. That should get me a quick answer as I don’t think they have ever been punished in any way. Then I know to have a deep dive into the MA components.

Not that I am refusing the dumb ass award but Arcam could ship streaming amps with the “max volume” feature for the Net source at 50 or so, and then direct people to that setting in the manual. It never dawned on me that my iPhone would do that. It really upsets me that I missed that.

The Focals are in place. My wife is still sleeping so I can’t play at a decent volume yet.
 

But I should have thought of this yesterday. I plugged in my headphones and I think it sounds ok. You know how it is now, my mind will be messing me up for days thinking I’m hearing or not hearing all sorts of stuff.

I hope you sort this out. But here’s one little tip for you. If your streaming involves using the volume control on your phone, you aren’t doing it right.
 

which brings me to a side question. 
Is there a way to have the iPhone or iPad volume to NOT move when adjusting the actual amp dial or remote? I should think the phone/pad should remain at the middle or lower and adjust the amp?

Not to derail my own thread though.

If you are using an app like Lumin, Sense or some other streamer app, you can fix the volume. What are you using to stream?
 

Just my iPhone or iPad and the Arcam

So…😔 after all that I might have to recant. 
I’ve spent the last few hours a/b ing the Focal’s and my old MA’s. I can’t hear what I thought I heard last night.

Maybe my ears were too tired? Maybe I just hit run of a few poorly recorded songs? I don’t know but they sound fine today. I have no other explanation.

One thing the direct comparison revealed, I don’t think the Focal’s sound as good as the MA Silver’s. That was a bit of a surprise.
 

I hope you sort this out. But here’s one little tip for you. If your streaming involves using the volume control on your phone, you aren’t doing it right.
 

So what is the correct way?

It's been a stressful day and a half so I'm thinking I will avoid music for a day or two. Let my brain decompress. My new speakers, hopefully, will be here next week. That's when I can really have a good listen.

 

So two people commented that I’m “doing it wrong” as far as volume adjustments go yet I get no answer when I inquire as to the correct way.

Im not trying to be funny either, I am curious about the answer. 

Thanks Jetter. That I know but what I find strange is the relationship between the phone and the amp with regards to volume settings.

Turn up the amp and the phone volume goes up, turn down and the phone goes down. The other way around also. Adjust the phone and the amp follows. I don’t get that.

The problem was the first night of experimenting with streaming, something I’ve never used, I grabbed my phone the wrong way and it cranked my amp up to maximum volume. A dangerous situation. I just felt it would make more sense to be able to select a volume level on the phone, lock it there, while leaving further fine adjustments to the amp.

As for disabling the Wi-Fi between the phone and amp, will that not also stop me from selecting songs, etc. As I say, I’m very new to the whole streaming thing and I am still in discovery mode as far as settings go. I will look into that though.

 

 I have disabled my remote smartphone volume adjustment function 
 

Something I don’t have as that would be the solution 

That's how I feel now. I keep thinking I'm hearing things which perhaps are not there. But not the speakers because that happened to me with my new amp and the old speakers I have since replaced. [Yes, my new MA Gold 300's are here!!] So I worry its the amp.

I tend to get paranoid and over think things once a bad thing has happened and now I am thinking I am hearing distortion from my new amp. I am even thinking to try my NAD amp and pre again. If I hear something then I know it's all in my head and that I am over thinking things. I hate to do that because I just got everything all nicely wired and neat tidy, I hate to rip stuff apart again. But if I don't I will always wonder. And if I did pooch the new amp in some way I might as well get the repair over and done with.

Actually one more question of the group. 
If something were buggered in the amp from the momentary full volume event, would that now be evident in the headphone section? I assume the headphone section is a dedicated preamp, right? But with my limited knowledge of electronics I guess that preamp is still going through the main amp circuitry.

 

I just may do that as they are local to me. They will just tell me to buy thousands of dollars worth of speaker cable.

The more in home testing I’m doing is suggesting that I am crazy and over analysing things.  I just finished swapping back my NAD components which were in play before the “event”. It sounds no different. 
 

I am being overly critical in my listening to brand new expensive equipment which I thought I blew up. I’m probably just paying too much attention to tracks which may not have been recorded perfectly or it’s simply my aging damaged hearing! Most rock/pop/glam rock, whatever way you want to classify it, is not “audio file” level anyway.

Next…I will run the Dirac software and see what I see.