Describe the ideal high end audio dealership


Please describe, in detail ,your personal opinion as to what the ideal high end audio dealership would be. Sales/demo policies, store atmosphere/layout, trade ins/ trade ups, ect. What products interest you the most?

Are you more drawn to brand new designs? The Presence of large statement pieces on display? The reassuring presence of well established and familiar lines? What about newer lines that appear promising?

What characteristics would your ideal hi end audio dealership possess? What bothers you most?

Do you prefer the traditional brick and mortar storefront or a more personal approach offered by the home based dealership/appointment structured store?

Describe what you feel, in your personal opinion, are the greatest positive attributes of your favorite dealerships.

This thread is intended for the hobbyist consumers, not dealers or manufacturers.
chris74

Showing 2 responses by stringreen

I like the brick and mortar store. I have been buying these black boxes for 50 years or so, and have often wondered why the store completes their sale and never gets back with suggestions of a new upgrade, component, or accessory that would improve the customer's system. I have always found that I get generic clearance bulletins, etc after the sale, but no continued personal interest in my evolving system. It would be so easy to keep the buyers system on file and when an appropriate upgrade is available for the store to let the customer know. It would improve sales and customer relationships
When I was in graduate school, there was a place in New Brunswick, New Jersey called HiFi Haven. This place was a meeting place...a club if you will for audio enthusiasts. A guy named Stan and his wife owned it, but the real deal was the salesman...a young guy at the time - 30 or 40 years ago named Jerry. The guy was one of the nicest guys I have yet to meet...as a matter of fact, all of the people who came into the store were friends. I remember Jerry showing me the Grace 707, comparing it to the 714, and which cartridge would be better for each of the arms. I remember him demoing the Spatial Coherence preamp to the DB Systems preamp...the ARSLT, the original Dahlquist speakers, etc. It was the most fun I have had being an audiophile. If anyone knows where Jerry is/what he is doing, I'd like to touch base.