I bought an entry level Denon DVD 900(?) and a 5900.
The entry-level model played 1 single DVD then refused to recognize any further DVDs although it played CDs without problem. I returned it to the store after about a month. They were also the Denon service center in my area. Six months later after I started threatening them (Denon did not respond at all), they replaced the player without subsequent issues.
I do not use either player much since I am not at home much. After making some system changes I ran the 5900 with CDs for 24 hours on repeat - more CD than it had played up to that stage of it's live. When I sat down afterward to listen to my new setup... no CD. The Denon would play DVDs perfectly but could not recognize a single CD I tried. Switched it off for a day and now it plays maybe 1 in 10 CDs - simply acts as if there is not a CD in the drawer the rest of the time (after trying to read it first).
Did a little research and found that the Stereophile reviewer had exactly the same error with the 5900 review sample.
Denon's response? Nothing... to this day. The 5900 is a great machine when it works but it is the last Denon I will ever buy.
Denon service (and QA)? I think you have a better chance of finding the Loch ness monster...
PS.
I will gladly supply the SN# if anyone has any doubt, also my Pioneer 414(?) circa 1999 is still playing without a glitch and these days my children are using it on a daily basis.
The entry-level model played 1 single DVD then refused to recognize any further DVDs although it played CDs without problem. I returned it to the store after about a month. They were also the Denon service center in my area. Six months later after I started threatening them (Denon did not respond at all), they replaced the player without subsequent issues.
I do not use either player much since I am not at home much. After making some system changes I ran the 5900 with CDs for 24 hours on repeat - more CD than it had played up to that stage of it's live. When I sat down afterward to listen to my new setup... no CD. The Denon would play DVDs perfectly but could not recognize a single CD I tried. Switched it off for a day and now it plays maybe 1 in 10 CDs - simply acts as if there is not a CD in the drawer the rest of the time (after trying to read it first).
Did a little research and found that the Stereophile reviewer had exactly the same error with the 5900 review sample.
Denon's response? Nothing... to this day. The 5900 is a great machine when it works but it is the last Denon I will ever buy.
Denon service (and QA)? I think you have a better chance of finding the Loch ness monster...
PS.
I will gladly supply the SN# if anyone has any doubt, also my Pioneer 414(?) circa 1999 is still playing without a glitch and these days my children are using it on a daily basis.