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Denon Service... Yeah or Nay?

I am getting ready to trade my Marantz DV9500 up to a Denon DVD 5910. I have received excellent service from Marantz thru the years and am only trading because the performance of the Denon is so much better. But I have heard from a few that Denon service is, well not good. I have tried contacting them all week via phone and e-mail and no response. Any Denon owners out there wish to share your experiences? It would be greatly appreciated.
theo

Showing 1 response by aggielaw

aggielaw
267 posts
 
I have owned three Denon products and none has needed service. My seven year-old AVR-3300 is still going strong.

Like you, I have heard bad things about Denon customer service over the years. The odds of your ever needing it, however, is slim (knock on wood.)
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