Denarips and Vinshine split

I just got the email from Vinshine and it is a cause for concern.  I don't totally understand the issue with the grey market.  I bought my T2 from The Music Room which is a reputable online market for used equipment. I wonder if they consider that grey market. Vinshine did support me when the firmware update was issued a year or so ago. 

@sbayne, Thanks I don't frequent AliExpress but that helps to understand the problem for sure. Are these copies of their products or secondary sales?

I agree with the positive comments for Alvin.  I've ordered a couple of things him and always pleased with service and support.  I am pleased with my T2 but if it comes time to upgrade I will probably look to him first before I go to Denafrips.