Dealers Who Refuse to Honor Their Published Web Prices


This is the 2nd time I've had this experience. Yesterday I was on the Audio Advice website and they had advertised an Auralic Aries G2.2 for $3,899. I called with my credit card to order - was told this was an error and that an "old web page" had inadvertently been published. How does this happen? They took down the web page - but I have the saved screen shot for $3,899.

When I'm in a grocery store or a department store, these stores aways honor the sticker price - even if it's an error. I don't know what other audio stores with integrity would do. I know what Audio Advice did - and I have the screen shot to prove it.

Anybody with similar experiences?

 

goldenoldy

I had the opposite experience with B&H Photo.  They had run a brief Black Friday price on a Denon DCD-1700NE SACD player for $999.  It was selling for $1,699 at the time.  I had planned to buy it the next day, but it expired at midnight.  I reached out to them and they honored the price.  They didn't have to do it.

 You’re comparing this to a grocery store - really?  The webmaster made a mistake.  It has nothing to do with the dealer’s integrity.   You simply want a cheap price that you’re not entitled to.  Sorry, no sympathy.

Take a look at all these other Auralic Aries ads.

I’d be peaved as well but sometimes that’s just how the cookie crumbles.