We have a fairly new hifi store in my city and the owner couldn't be nicer---he has loaned me accessories and components to audition at home and has given me generous discounts on items I've purchased. Years ago we had a couple of decent stores but they went out of business. So grateful to have this new store.
Dealers of High End Equipment
What do you expect from a 30 year relationship with a Dealer ?
Discount's, Setup Charges, Tech Support, Return Policy, Return set up charges..etc