2. pc-audio
  3. 1082645357

Creative Audigy 2 ZS-Problems

I have installed Creative Soundblaster Audigy 2 ZS to get Line-in, Line-out and Audio cleanup in one reasonable cost package. MAJOR problems-(1)sound is almost inaudible, (2) anti-virus cannot be enabled and (3) printer connection is not being detected. I have a HP 763N with Windows XP Home Edition.

I have already spent several hours talking with 5 different telephone support persons at Creative. After an hour with the last support person he said I should replace my 200 watts power supply to one that produces 300-350 watts. Incidentally, the power supply need is not in the system requirements listed on the package. Any other suggestions.
basfrommobay

Showing 1 response by shawnrubie5858

shawnrubie5858
1 posts
 
I have a Creative Audigy 2 - not a ZS, just a normal one. I just want to complain somewhere about my problem. I went through tech support and I got some lame answer that made no sense. Tech support had told me that the Speaker Test Software wasn't meant to test 5.1 channel digital sound, even though it clearly has the options to.

Anyway, I have Creative Inspire 5.1 Digital 5700 speakers. I want to use the digital output on my audigy card. At first when I installed it and ran the speaker test, I only got sound from the front left and right speakers. After a weekend of reformating and hair-pulling I discovered that if I selected not to have digital as the default output, the digital output would actually work in 5.1 with the speaker test.

After a while however, I lose the 5.1 channel sound, and get put back to 2.1, still through digital. I tried reinstalling the drivers but that hasn't helped. I really don't want another weekend of formating my computer.

I'm considering going back to using analog sound because of this... ARGH! The only thing keeping me fron doing that is my other computer is using the analog input on the Inspire 5700 decoder box right now.

Creative, your drivers and software are horrible.
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