I have a problem with BM dealers who charge MSRP, then have the item drop shipped to me and tell me that I would have to contact the manufacturer for warranty service. They function as order takers only, and have succeeded in turning the item into a commodity. Why should I encourage this activity ? Why shouldn't I look for a lower price ?
OTOH: " The particular dealer I was referring to, emails me weekly, sends postcards monthly and catalogs quarterly. It’s always with an invitation to “see and hear the difference”. This scenario represents a BM that tries to add value. I suspect a salesman may invest time in the prospective buyer to help find the best fit. I am sure this dealer would oblige a request for an equipment loan to enable home evaluation. I suspect this dealer may have the item in inventory, and may assist with a warranty claim. As to price- we no longer exist in a vacuum, so it is incumbent on the dealer (any dealer) to be aware that online pricing is their competition. The dealer in question has provided extra service that represents value and should be able to earn a profit from the sale. But there should also be an acknowledgement that some discount may be negotiated.
Next time, I would ask the local dealer for a discount. You may be pleasantly surprised.
As for me, I tend to purchase used, and I am respectful of dealer's time for that reason. I am very good at finding what I want at very attractive prices so that I can resell if needed, and not lose money.
OTOH: " The particular dealer I was referring to, emails me weekly, sends postcards monthly and catalogs quarterly. It’s always with an invitation to “see and hear the difference”. This scenario represents a BM that tries to add value. I suspect a salesman may invest time in the prospective buyer to help find the best fit. I am sure this dealer would oblige a request for an equipment loan to enable home evaluation. I suspect this dealer may have the item in inventory, and may assist with a warranty claim. As to price- we no longer exist in a vacuum, so it is incumbent on the dealer (any dealer) to be aware that online pricing is their competition. The dealer in question has provided extra service that represents value and should be able to earn a profit from the sale. But there should also be an acknowledgement that some discount may be negotiated.
Next time, I would ask the local dealer for a discount. You may be pleasantly surprised.
As for me, I tend to purchase used, and I am respectful of dealer's time for that reason. I am very good at finding what I want at very attractive prices so that I can resell if needed, and not lose money.