Too funny! A month ago I had the same conversation with that guy via email when I tried to source a new remote control for my Line Magnetic 515CD. His response:
"Sorry to hear that you’re having all these problems. These brands from China are simply garbage. We tried them and had tons of technical issues across the board. Line Magnetic, PrimaLuna, Cayin and on and on and on. Oceans of junk. Getting any assistance from Line Magnetic is pretty much 100% impossible. Contact the dealer that sold it to you that’s probably your best bet. Merry Christmas."
Alrighty then. So I take all this with a large grain of salt. Methinks this fellow had a serious axe to grind, for whatever reason. But I’m pissed that this nice chunky aluminum remote failed in less than 50-hours usage, tops. Replacement remotes are not available because LM is no longer in the CDP business. It’ll cost close to $100.00 parts + labor to repair the remote. Having said that I have no regrets about purchasing the 515CD. It’s still one of my most rewarding buying experiences of the past decade. After all it’s only money.