Cerious Technologies NEW Graphene Cables

Bob,

Just wonder when my interconnect will ship.  Thx.

Allan

Just wanted to post my recent experience with GE SCs which I ordered  to replace my DIY 12AWG cables. Once I received them I realized they were too short for my new setup but decided to give them a try as I only had about 2 weeks before an extended business trip. My impressions, in my system and over about 40 hours of listening, was that the GEs added some nice body and low end weight at the expense of some mid/high detail. Not that mids/highs were rolled off, but there was a loss of air and detail around instruments and vocals compared to the FIYs.

I told Bob about my listening experience and asked if I could return the cables given my pending travels and need for longer cables. Bob indicated they probably needed 100 hours for proper burn in but that he would accept the return. I returned the cables and informed Bob that I would order longer cables when I returned from my travels when I would have time for a proper burn in. Unfortunately, Bob has refused to accept my recent order for longer GEs without explanation. I understand that Bob's business is doing well but I sincerely hope that others experience better customer service from Cerious Technologies.

JG

I have been trying to contact Bob for two weeks by email and phone after the initial phone contact. I am baffled and wished to place an order with him, but no response. I want to know how long the production time would take to make the cable and the method of payment he prefers. Clearing up these matters would be helpful.

Mojo73

My response to JG:
This is someone who got a set of 10 foot GE speaker cables and asked repeatedly if he could extend the trial period which I said "yes" to twice. He admitted that he really needed a 14 foot set and returned them. If you have a trial period in exchange for me offering returns you bear a responsibility to return them in as close to new condition as possible. If I were selling the set he returned on Audiogon they would have to be rated a 6/10 as they were utterly trashed. My wife insisted I only refund 1/2 of his payment to reimburse us for the damage done but that is not me and I refunded all of it. He "ordered" his 14 foot set along with the "understanding" that he would need more time with this set - likely 60 days or so - so he could get a clear idea if these were going to work for him and of course if after 60 days he decided to return them (likely in a similar condition he returned the first set...) I would just have to eat a custom length 14 foot set that is trashed like the first set. Kind of brings to mind the expression "Fool me once...". Being a Seinfeld fan I responded "No soup for you!" 
There now "JG" do you feel better that the whole world now knows how put upon you have been and poorly treated by that ruthless capitalist Bob Grost? Sleep well my friend knowing that everyone here will have had a similar experience dealing with me and will take your side. I lay here exposed - yes I am an unreasonable jerk! OK...time for me to return to the Bat cave to plan even more ways to trick unsuspecting Audiophiles out of their hard earned money. HAHAHAHAHAHAHAHAHA!!!!!!!!!! 

JG those cables you return were not in good shape, but you were refunded all of it per Bob.This is probably the reason why your new order is not accepted..if  I were you, I will compensate Him for the damage first then order again, if you like his product, At this time Iam on Bob side...I heard his speaker cable at Markr system, on his system , for the price he is asking they are bargain , heck of a good cable, huge soundstage..,Bob I promise when I audition your cable I take care of them, if ever they are coming back to you ...