Carver, THE standard of excellence IMO


I have read many discussions on these forums and others about many people having difficulty getting hold of or information from the manufacturers or dealers about problems with their gear.  Some wait weeks,months or forever for a response.Yesterday (Sunday) I thought I was having a small problem with my Carver Crimson 350 amps and I did some tests described in the manual to check the KT120 tubes.  I was getting some strange meter readings and couldn't understand why.  So I went to the Carver site and wrote a detailed email at that site, expecting to hear back sometime this week.  At the time I did not know it went straight to the president and co-owner Frank Malilz, but it does. Frank marked it "very important" and forwarded to Bob Carver who at 9:15 pm (my time) sent me a detailed answer that solved my problems.  Are you kidding me!!!! straight to the pres and then to the designer (we all know who is a legend) and back to me within 6 hrs ON A SUNDAY!  To paraphrase a truck commercial....Carver doesn't raise the bar, it sets it.

I know not everyone can afford a set of $9500 monos but I am sure the service would be the same on Carver's new 275s at less than $2800.  I have heard the 275s at Axpona and they are voiced extremely close to the 350s just not as much power.  For most set ups they would be magnificent.  Who else gives the amp AND tubes a TRANSFERABLE 5 yr warranty?  Both the 350 and 275 play for hrs and never get hot.  Handmade in the USA and signed by the legend himself.  If you are looking for a tube amp in this category that plays far far above it's price you owe it to yourself to check out the 275 (or the 350s if you can go that way financially, 10 yr warranty on everything, if you talk to Bob he would probably give you a 50 yr warranty on amp AND tubes, I am not kidding in the least.)  I have no interest in any way with Bob Carver Corp other than a love of it's products and service.  I've posted some here before so you know I'm not a shill. I just wanted to educate some on this forum about my experience, about a great product and outstanding service from the people who make that product.  I believe they really care about audio and their customers.
DrMark  (Doc from MI on some Carver sites)
drkingfish

Showing 4 responses by stereo5

I guess that Sometimes clearthink doesn’t think clearly before he hits post. 
I met Bob Carver at the 2017 RMAF where he was demoing his large tube mono blocks.  They sounded  excellent and when you take in the low price of them, the sound is even sweeter.  I owned a Phase Linear 700B back in the 70's driving a pair of large Rectilinear 7 speakers.  The sound was quite effortless considering my speakers needed minimum 100 watts to really come alive.  I never had a fire or any such nonsense.  I found Bob Carver to be a very gracious host and he spent a considerable amount of time speaking with my wife and I about things other than audio.  Like I said earlier, Clearthink was not thinking.
Bob Carver is a great guy, my wife and I had a very long talk with him at RMAF in 2017. We did not discuss audio at all, just talked about everyday things. He is a wealth on knowledge, besides the audio.

However, his earlier products were built to a low price point and the quality of construction certainly wasn’t High End. The only amp I liked from his earlier days was the Silver Seven. I owned a Phase Linear 700 back in the 70’s and although it never, ever caught fire, I thought it was grainy sounding with my Rectilinear 3 speakers. I traded it in at Natural Sound and bought a GAS Son of Ampzilla at 80wpc compared to 700 watts from the Phase Linear. The GAS was a keeper, the Phase Linear was not.

@drkingfish,

As much as you love your Carver, the McIntosh tube equipment will appreciate in value where the Carver will depreciate. The McIntosh will certainly outlive the Carver. It’s like comparing a Economy car to a Mercedes 500.