Matt- First of all don't complain you already have yours!! ;) secondly the reason the rest of us don't have ours(allegedly) is because of that some units reported problems with the drawer- damaged due to shipping- and they are redesigning the shipping box(or that's what they tell me any way). Get ahold of your dealer asap and find out what the scoop is. Another thing(though I doubt it is your problem from what you tell us) worth looking into is I know on the Mk I players there was a piece of plastic stuck back there that many owners left leaving the drawer much more resistance to open, try and look to see if there is a little strip of plastic wedged in there, it may solve your problems. Good luck! ~Tim
