can't stream in hi-res on Roon HELP


Dear A-goners

I am having trouble streaming hi resolution files on Roon.  96k 24bit will sometimes work but anything higher, I get a message that Qobuz is loading slowly and it won't play.  My internet is 56 Mps download which I assume would be enough for these files?  My main system is connected directly to the router and my upstairs system is connected via Wi-Fi.  Downstairs system is a little better, it will usually load 96K 24bit but the upstairs system can only manage CD quality.  I'm wondering what my issue is?  Do I need better internet or a dedicated NUC for Roon?  I'm currently running it on my iMac

thanks for any help
adam8179

Showing 2 responses by lalitk

You have ample speed, have you tried playing the track through Qobuz desktop app? If it plays correctly than you know it’s a Roon issue :-)
Good to know...I am not an expert on Roon but it seems your laptop may not have enough memory or processing power for Roon core.