Can't get the M2Tech Hiface Drivers to download

Thanks for that idea John - Yes, I have a PC also and will give it a try. Never thought of that. I really don't think that there is anything wrong with the Hiface itself or your work - it has always been good. I have been unable to get the drivers to download so until I can accomplish that I have to assume that the Hiface is good. I even tried using the Hiface unit itself without any connections to the mods but with no luck.

My Apologies-Puerto. M2Tech Hiface is normally powered by
USB Output. M2Tech Hiface EVO has external Power Supply.
Thought you had Hiface EVO. You currently have a M2Tech
Hiface that has been modified to run on an external Power
Supply, and it is NOT an EVO? Just wanted to make sure that this was clear. If the first Unit worked perfect, with
the applicable Driver installed, then something had to have happened to that Driver on your MAC during the
Thunderstorm. Are you using any type of Back-up, external
memory card, external Hard Drive, Internet Back-up? Try
checking your Back-up for the M2Tech Driver there. Either
the MAC already has the Driver installed, or it lost the
Driver during the Thunderstorm. I would go with the latter-
if previous Unit got fried, good chance the Driver didn't make it either. Verify that you are indeed trying to install the proper Driver for your System-32 Bit, 64 Bit
whatever. Make sure that you are trying to install the most
updated Driver from M2Tech. Could be that the Driver Disk is out of date, but try it anyways. I sometimes get low
conductivity with one USB Outlet, with my Netgear Device, I
switch to another USB and everything is fine. I can still run other Devices on the former USB Outlet anyways-go figure! USB is a flaky connector. Make sure Hiface is connected, and powered up when you install Driver. I don't
believe MAC will install Driver if MAC can't see the applicable Device attached for that Driver. Check your
ATTACHED DEVICES to verify Hiface is there and MAC can see it-then install Driver.

Yes, all good ideas from pettyofficer. Just to explain - what Pete has is a stock Hiface that I modify to provide a clean supply to the on-board clocks via an internal battery inside the new box for the Hiface. This is charged by an external supply.

BTW, Pete (puerto) I have a modification for you when you get it all up & running which will solve the issues of system hangs that seem to only occur on the Mac when the Hiface is turned off. Email me when you get a chance, I don't seem to get any notifications about new posts on here!

Dweeb4 I am going to start with your suggestion to test the Hiface on another PC just to see if it will work elsewhere - an excellent idea and will keep you posted via E-Mail. Thanks for staying in touch.

Pettyofficer: Thank you also for your comments, I cannot find the "attached devices" section that you referred to. Perhaps in my OSX (10.5 Leopard) it is called something else. There doesn't seem to be a hint of the Hiface anywhere in the computer at all. I would have expected to see it under applications.

Puerto- my apologies. I am using Windows 7 System. MAC is
a little confusing. Is there anything in OSX that shows a
listing of attached devices (Printers, PC Monitors, Memory
Card...etc.)? If I attach any Device to my PC, that Device
will show up as a Symbol under "Attached Devices". Left
click that Symbol, and Windows 7 will tell me that this
Device will require an installed Driver. Windows 7 will
search for the Driver (in Windows 7 and/or the Internet), but, usually wont find specialty Drivers. The Attached Devices will atleast show that your Computer has good contact, and can see the Hiface. You still have to install the Driver, but atleast your Computer and Hiface have good
conductivity. There has to be a MAC equivalent. This would help verify that Hiface/MAC are working properly, the only thing missing is the Hiface Driver. This would be helpful as a process of verification, and elimination of the causes of the problem. You have to reach this point, BEFORE your System can accept installation of the proper
Driver. Hiface has to be attached, powered up, and be visible as an attached Device by your MAC, prior to Driver
installation. I am pretty sure that MAC, like PC, verifies the first three steps prior to proceeding with the forth.
The Driver you install has to match your type of System
(MAC,32 Bit, 64 Bit), and it has to be the most up to date
Driver that matches the history of your Hiface Device. Is
the Device an old Hiface requiring an old coresponding
Driver, or is it a more recent Hiface requiring the more
recent updated Driver? No reflection on Dweeb4, I am sure
you were sent the the most recent unit. I would still verify compatibility as a process of elimination to flesh out the problem. If you do all of these things the only things left are going to be, mechanical problem with MAC-
or Hiface, or Software problem with MAC. Are you sure that the Hiface is getting power? Showing up as a Device on your MAC would help verify this. Hiface has to be attached,
and powered up, and MAC see it, prior to any attempt at
Driver Installation will be successful.