It sounds like your stylus and cantilever are straight and undamaged and the problem is that the cantilever has moved in relation to the suspension ie, it is twisted/rotated relative to the correct position at the connection to the suspension. Or even that the suspension has somehow been moved. If this is the case, perhaps it will prompt some new discussion.
I have no experience with Soundsmith. How are they usually about answering emails? And if their service costs around $300, it might not even be worth the hassle of repairing it. Same for Dynavector. Perhaps for roughly the same money you could find another cartridge here on Audiogon.
I have no experience with Soundsmith. How are they usually about answering emails? And if their service costs around $300, it might not even be worth the hassle of repairing it. Same for Dynavector. Perhaps for roughly the same money you could find another cartridge here on Audiogon.