Not to take this thread in a different direction (and without prejudice to the merits of the argument about the sellers obligations), but it's worth commenting on the matter of the unavailability of the tweeters from Bowers and Wilkins. We're taking very expensive speakers here and we are not talking about an ancient/obsolete model. It is entirely unacceptable that Bowers and Wilkins does not have spares. Supply chain issues is a lame excuse - the company should have a stockpile of spares available off the shelf. If one needed a critical part for your recent BMW or Mercedes, would it be acceptable for the car to be grounded for 6 months plus?...
Buyer Dispute
I would like to have some opinions of a remedy for this issue:
I purchased a pair of B&W 804D3 loudspeakers through Audiogon in August 2021. They were shipped in original containers by freight. The boxes arrived damaged with some holes in the boxes, but no damage to the speakers accept for one very small spot, which could be repaired with a drop of stain. However, neither tweeter was functioning. A multimeter revealed an open circuit across both voice coils. The seller said that they worked before shipping but offered to send me replacement tweeters under the previous owner' warranty which I agreed to. However, and here is the rub; Because of supply chain issues, Bowers and Wilkins did not, and still does not have the tweeters in stock. I have been waiting 6 months for the seller to provide the replacements from B&W, but they continue to be out of stock. In short, I paid nearly $7,000 in August 2021 for speakers that I still cannot listen to.
Any opinion on a path to resolution?