BUY Bryston!!!!!


My 18yo Bryston  amp stopped  playing on the left channel , I sent it to the  Vermont repair center,with in 4 days I had it back repaired like new(no charge, they paid shipping back) Mean time I was rearranging my other components to make room for an extra T.T. I took the feet off my Bryston power supply to lower it when I reinstalled the feet I used a longer screw and screwed into the circuit board shorting out the power supply !!! I called Bryston and sent it to them ,they saw what happened when they opened the power supply,called me , and said that they were repairing the unit no charge even though I caused the problem myself !They said(Don't remove the feet any more) What great customer service !!!!!You can call them direct, they always pick up the phone and you talk to a tech  ! ONE Very good company!!   T.Y.
thomasyessen

Showing 3 responses by terry9

When I was making a purchasing decision, I called Bryston to discuss. Reception put me through to the president. We spoke for nearly an hour.

I bought Bryston.
@maguiar, I bought the 3BST and 4BST, running them with Magnepans and Martin-Logan hybrid ESL’s. They were clean and clear and easy to listen to. A little laid back - involving but not fatiguing. An amp to use and keep rather than an amp to wow and trade.

I once shorted out the outputs while under load by moving them against a bare aluminum chassis. Massive fireworks, as in arc welding, which is what I was unintentionally doing. The Bryston shut down, cooled down, and then worked fine.

They (Brystons) lacked the extreme clarity and focus of my Atmosphere amps, but they (Brystons) didn’t have issues, ever, and didn’t need adjustment, ever, and didn’t need tubes. I would still have them if I didn’t DIY my electronics these days.
Well Oz, I like Bryston equipment, and it sounds good to me. Not as good as Atmasphere OTL, not as good as cost-no-object DIY, but always pleasant and perfectly reliable. Unparalleled customer service if you ever need it.

A Mercedes, not a Ferrari. Which is fine by me. YMMV