My BCD-3 had a display failure a few months ago (roughly one year old). It ended up in Canada via Vermont for repairs. The diagnosis was a bad solder joint easily repairable. Instead of a repair, I inquired about swapping out the original green display for the optional blue. The response was: no problem! My CD player was gone for about a week and even with the unneeded different display, my cost was nothing except for shipping to Vermont.I have three components in my system that I'll never part with: Bryston 4B Cubed amp, Bryston BCD-3 CD player, and Herron VTPH-2A phono stage. All are stellar performers that I have full confidence in.
BUY Bryston!!!!!
My 18yo Bryston amp stopped playing on the left channel , I sent it to the Vermont repair center,with in 4 days I had it back repaired like new(no charge, they paid shipping back) Mean time I was rearranging my other components to make room for an extra T.T. I took the feet off my Bryston power supply to lower it when I reinstalled the feet I used a longer screw and screwed into the circuit board shorting out the power supply !!! I called Bryston and sent it to them ,they saw what happened when they opened the power supply,called me , and said that they were repairing the unit no charge even though I caused the problem myself !They said(Don't remove the feet any more) What great customer service !!!!!You can call them direct, they always pick up the phone and you talk to a tech ! ONE Very good company!! T.Y.